Cartagena Premium10.4093662, -75.5508747
According to guest reviews, the hotel has been rated as Hotels Recommended by Guests in Colombia
Cartagena Premium stands 1400 meters away from Museo de Arte Moderno .
Plaza Bolivar is around 1.5 km from the hotel.
A castle and a church are set within walking distance.
The hotel lies within a 15-minute walk of Cano Gallery train station.
Hotel Cartagena Premium provides guestrooms fitted with an in-room safe, a minibar, climate control, cable television and a balcony. They also comprise open bathrooms appointed with a shower and a hairdryer.
Eat & Drink
Serving a wide range of dishes, Carbon de Palo and Pipos can be reached within 5 minutes’ walk.
Guests can take advantage of 24-hour front desk, shuttle service and laundry.
Spa facilities at Hotel Cartagena Premium include a hot tub and a sauna.
Wireless internet is available in the entire hotel for free.
Private parking is possible on site for free.
Year renovated: 2009. Number of rooms: 140.
On-site car park
24-hour room service
Poolside snack bar
Private dining services
Outdoor heated swimming pool
Indoor swimming pool
Sports & Fitness
- Exercise gym
- Water sports
- Airport shuttle
- 24-hour room service
- Bicycle rental
- Self-service laundry
- Dry cleaning
- Tours/Ticket assistance
- Medical facilities service
- Grocery shopping service
- Shops/Commercial services
- Bell staff/Porter
- Full board
- Continental breakfast
- Restaurant with air conditioning
- Poolside snack bar
- Snack bar
- Private dining services
- Packed lunches
- Buffet breakfast
- Business centre
- Meeting/ Banquet facilities
- Business services
- High chairs
- Children's menu
- Children's pool
- Water slides
- Kids club
- Game room
Spa & Leisure
- Rooftop pool
- Outdoor heated swimming pool
- Indoor swimming pool
- Beach access
- Beach umbrellas
- Sun loungers
- Night club
- Sun terrace
- Garden area
- Spa & wellness centre
- Public Bath
- Sea view
- Air conditioning
- In-room safe
- Ironing facilities
- Rollaway beds
- Bath/ Shower
- Direct dial telephone
- AM/FM alarm clock
Rooms and availability
1 Double bed1 Double bed, 2 Single beds
In the Room
Sleeping arrangements for 3 personsSleeping arrangements for 3 persons, 2 Single beds, 1 Double bed
In the Room
Sleeping arrangements for 4 persons
In the Room
- City landmarks
Good location - short cab ride to main shopping area. Short stroll to beach. 1 block to a very good food supermarket. Good air conditioning. Efficient foyer staff. Accommodating room service staff.
No hot water. (It seems that very few hotels in Cartagena have hot water) The room was very cramped and the toilet had just enough room. After the first night I requested a room change to one with more space. My request was accommodated and we enjoyed the remaining 2 nights. Very difficult to communicate with staff as none spoke English. One door-man had a little English and he was able to translate on our behalf.
First the location is excellent and the staff is very nice and excellent
the meals and clean ,I Change all because ,the customer paid for recived the best but please booking talk with the owner and review all
Very good location, near the beach. Nice rooms, but due to the humidity,which is very high in the city, some smell lingers all the time. No hot water, no ventilation in the bathrooms. No place to hang clothes, etc. Staff was very nice and helpful.
the view from the balcony
Hotel room did not have a door to between the bedroom and the toilet! The toilet was located in a niche within the room. The whole hotel room appeared 'unfinished'. On our arrival, we did not have a mirror, nor a key to our combination safe. No customer service: they sent us back to our hotel room and asked us to wait for the person who would bring us the mirror. After 1h nobody has shown up and we had to go back to the Reception to ask again. The next day our towels went missing. The pool is extremely small and only open during the day. Not happy with the breakfast either, it wasn't tasty at all and they often ran out of hot chocolate.
Pros: (1) Very good location between the old city and Bocagrande. (2) Good rooftop view. (3) 1 double + 2 single beds + chair in std. double room
Cons: (1) Most hotel staff were unfriendly and unhelpful. (2) Much of the hotel, including parts of our room, appeared unfinished. (3) Our safe did not work. The hotel *eventually* responded to this by giving us the key (!) to our combination safe, and the porter's comments made it clear that this was a common issue. (4) The room didn't smell very nice when we first entered. (5) The pool is very small; it would be OK for kids but is kind of a joke for adults. (6) The hotel has the annoying policy of obliging guests to wear "I'm a tourist; please rob me" wristbands throughout their stay.
Nothing! I hate this hotel
I traveled around the world & this is the worst hotel I ever stayed. It's old & unfinished. The room was smelly & moldy. There is no hot water, no closet where do u hang or put your clothes? No internet I have to go down on the lobby all the time. There's a water leak from the ceiling, pillows are paper thin, bed is hard, so noisy kids yelling & screaming all the time. The worst was the breakfast its gross. I got sick the following day. I checked out because I cannot stand the hotel. I went to Hotel Caribe. I feel safer & the breakfast was excellent. I also have friends who come to visit me and wont allow to my room & waited in the lobby while Im fixing myself. do not stay in this hotel. it's a nighmare!!
Perfect Location! near the old town, a block from and to the beach! Beautiful views from the rooms and pool. The hotel has a stunning view from the pool and all the rooms have a water and city view. Stuff were helpful.
The rooms and bathrooms are extremely small, smaller than a normal hotel. I am average size and I felt cramp in the bathroom. The rooms look unfinished.
Only positive thing I can think about the hotel is location.
Really bad hotel. The room was in a really bad condition. Sheets were not clean. There floor had water in some spot. The hotel itself is quite rundown and the bulb in the hallway was not working. I did not feel safe at all. The moment I walked I decided to leave in the morning. The wifi is only available in reception and even that is slow. I booked a hotel for next day went back to my room, slept completely wrapped up in my clothes (I did not feel the bed was quite sanitary) and left at the break of sunlight. Tried to take a shower in the morning, but there is no hot water. If I were to give the hotel a star rating it would be one star or 1.5 star. . If you do not care about safety or cleanliness this might the place for you.
Poor customer service, had to change rooms 3 times because i was not satisfied at all, some rooms even without mirror and phone! The air conditioner wasnt in each room, was for the hole floor and it was of when we came back after a night out cause another customer clomplaint about the cold! Had a very bad experience
Friendly courteous staff and safe clean hotel. Cable tv with excellent reception. Only a 15 minute stroll into the old city, 25 minute walk to St Felipe fort. Reasonably filling breakfast every morning. Safety deposit box in room. 5 minute stroll to the beach. 10 minute walk to shops, restaurants and bars. Would definitely stay again if visiting Cartagena.
Pool very small but the beach is only a short stroll away. Pool ok to relax in but not big enough to swim in. Shower only has cold water but in the heat of Cartagena this is not an issue.
Apart from the location we didn´t like anything about this hotel. We looked at few rooms and all were the same poor quality. There was no shower just a hole in the wall. The beds are made of the concreet base with a matress on a top. Electicity plugs were fitted very poorely. In 2 of the rooms welooked at there were holes in the ceiling in the bathroom so actually you could see a sky. The breakfast food was of a questionable quality and I had a food poisoning on the second day. All together the hotel has a feel of unfinished building site and I was extrmely dissappointed to book this type of accommodation through the international website for international travellers. I ask you to accept these comments as an official complaint.
the stuff are good and provide good service. but no hot water in the shower would not be confortable.
The location of hotel is near to beach and tourist areas
The price of the room per day in USA dollars that is in Booked.net must be maintained at the time to cancel the hosting account but not, the hotel's recalculated at the exchange rate at the time at Colombia affecting the budget of the tourist.
The hotel is close to the beaches, and is easy to get a taxi.
l requested towers severals time, at 3 pm, 7 pm and 8pm, but nobody shown up til 9 pm with one. Next day, after came back to the hotel around 8 pm, the bed was not clened up. also, l had not water for one hour, l called for that, they took care.
Location / View from swimming pool on the roof
No hot shower / Little noisy / You have to wait the elevator at least 5 minutes each times and sometimes you have to take the stairs .... even from 18 floor :( / They forgot my wake up call before going to airport ! be carreful :)